These Terms and Conditions govern your use of the 10 Wine platform. Please read them carefully before registering or placing any bets. By creating an account you agree to everything set out below.
You must be at least 18 years old to register and play on 10 Wine. Age verification may be required before withdrawals are processed.
Each player is permitted one account only. Duplicate accounts will be closed and any balance may be forfeited without notice.
All deposits and withdrawals on 10 Wine are processed in PKR via JazzCash, Easypaisa, Raast, bank transfer, and mobile wallets.
All bonuses and promotional offers carry wagering requirements and time limits. Full terms for each bonus are displayed at the time of claiming.
You are responsible for keeping your login credentials confidential. 10 Wine will never ask for your password via any communication channel.
Gambling is for entertainment. Set a budget, stick to it, and use our self-management tools to keep your gaming enjoyable and within your means.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 10 Wine ("we", "us", "the Platform"). They govern all access to and use of the 10 Wine website, mobile applications, and all related gaming, betting, and financial services offered through the platform.
By creating an account, making a deposit, claiming a bonus, or participating in any game or betting activity on 10 Wine, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you are registering on behalf of another person, you confirm that you have their authority to bind them to these Terms, though in practice 10 Wine accounts are strictly personal and non-transferable.
These Terms should be read alongside our Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and 10 Wine.
To register and maintain an account on 10 Wine, you must meet all of the following requirements at all times:
10 Wine reserves the right to request identity verification documents at any stage, including at the point of registration, before a withdrawal is processed, or when any unusual account activity is detected. Verification documents may include a CNIC, passport, or other government-issued identification. Failure to provide requested documents within a reasonable timeframe may result in account restrictions or closure.
Your 10 Wine account is strictly personal. You must not share your login credentials — including your username, password, or any two-factor authentication codes — with any other person. You are fully responsible for all activity that takes place under your account, whether or not you authorised that activity.
If you believe that your account credentials have been compromised, you must contact 10 Wine support immediately. We will take reasonable steps to assist you, but we cannot be held liable for losses that occur prior to your notification to us.
You agree to keep your account information up to date, including your payment details, phone number, and email address. Outdated information can delay withdrawal processing and may affect our ability to contact you about your account.
10 Wine will never contact you to request your password. Any communication claiming to be from 10 Wine that asks for your password should be treated as fraudulent and reported to our support team immediately.
All financial transactions on 10 Wine are conducted in Pakistani Rupees (PKR). The platform supports deposits and withdrawals via JazzCash, Easypaisa, Raast, direct bank transfer, debit and credit cards, and other approved mobile wallets. The available methods and any applicable minimum or maximum transaction amounts are displayed on the cashier page within your account.
Deposits are credited to your 10 Wine PKR balance once the payment has been confirmed by the relevant payment provider. JazzCash and Easypaisa deposits typically reflect within minutes on a stable mobile connection. Bank transfer timings depend on the originating bank and may vary.
Withdrawal requests are subject to identity verification. Accounts that have not completed verification may have withdrawal requests held until documentation is provided. Once verification is complete, withdrawals to JazzCash and Easypaisa are typically processed the same day. Bank transfer withdrawals may take one to three business days depending on the receiving bank.
10 Wine does not charge fees on standard deposits or withdrawals. However, your payment provider may apply their own transaction charges which are outside of our control. Please check with your JazzCash, Easypaisa, or bank account terms for any applicable fees on their end.
10 Wine offers various bonuses and promotional offers to both new and existing players from time to time. These may include welcome bonuses, deposit match offers, free spins, cashback, and sports betting promotions. All bonuses are subject to specific terms and wagering requirements that are displayed at the time the offer is made.
General bonus conditions that apply across all 10 Wine promotions unless otherwise stated:
If you would prefer to play without bonus funds, you may opt out of a bonus before it is credited by contacting support. Once a bonus has been applied to your account, it cannot be reversed except at 10 Wine's discretion.
The 10 Wine sports betting section covers Cricket, Pakistan Super League (PSL), T20 internationals, One Day Internationals, Test series, Football, Esports, and other sporting events as made available on the platform. All bets are subject to the rules of the specific sport and market as displayed at the time of placement.
PSL and international cricket betting markets are among the most actively managed on 10 Wine. We aim to have all major Pakistan cricket fixtures available for pre-match and live betting. Market availability for specific fixtures is not guaranteed and may depend on data provider coverage.
10 Wine offers Casino games including Live Casino with real dealers, Slots, Fish Games, and other arcade and table game formats. All games use certified Random Number Generation (RNG) for outcome determination where applicable. Live Casino games are streamed from professional studios with real dealers and physical equipment.
The following activities are strictly prohibited on 10 Wine and will result in immediate account suspension, balance forfeiture, and where applicable, legal action:
10 Wine reserves the right to restrict, suspend, or permanently close any account at any time and without prior notice where we have reasonable grounds to believe that a breach of these Terms has occurred, where fraud or prohibited conduct is suspected, or where continued account operation poses a risk to the platform or to other players.
In cases where an account is closed due to a Terms breach, any balance remaining in the account may be forfeited in full. In cases where an account is closed at 10 Wine's discretion without a breach of Terms, any verified real money balance will be returned to the player via their registered payment method within a reasonable timeframe.
You may request voluntary account closure at any time by contacting our support team. If you are requesting account closure for responsible gaming reasons — for example, because you feel your gambling is becoming difficult to manage — we encourage you to visit our Responsible Gaming page for self-exclusion and limit-setting options before requesting full closure.
10 Wine collects and processes personal data as described in our Privacy Policy. By registering an account you consent to the collection and processing of your personal data for the purposes of account operation, identity verification, transaction processing, fraud prevention, and customer support.
We will never sell your personal data to third parties for marketing purposes. Data shared with payment processors, identity verification providers, and fraud prevention services is shared only to the extent necessary to operate the platform and process your transactions securely.
10 Wine provides the platform on an "as available" basis. While we make every reasonable effort to ensure continuous availability, we do not guarantee that the platform will be free from interruptions, errors, or downtime at all times. Planned maintenance windows will be communicated in advance where possible.
To the maximum extent permitted by applicable law, 10 Wine's total liability to you for any claim arising out of or related to your use of the platform — whether in contract, tort, or otherwise — shall not exceed the total value of deposits made by you in the 30 days preceding the event giving rise to the claim.
We are not liable for losses arising from your own negligence, from decisions made based on inaccurate information you provided, from connectivity issues on your device or network, or from circumstances beyond our reasonable control including payment network outages.
10 Wine is committed to providing a gaming environment that remains enjoyable for all players. Gaming should always be approached as a form of entertainment, not as a source of income or a way to recover financial losses.
We provide the following self-management tools to all registered players:
10 Wine is an adults-only platform. We take underage gambling seriously. If you are aware of a minor attempting to access 10 Wine, please contact our support team immediately. For full responsible gaming guidance, visit our dedicated Responsible Gaming page.
10 Wine reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will provide notice on the platform and update the "Last Updated" date at the top of this page. Continued use of the platform after such notice constitutes your acceptance of the revised Terms.
We recommend reviewing these Terms periodically to stay informed of any updates. If you do not agree with any changes, you must stop using the platform and may request account closure by contacting support.
If you have any questions about these Terms and Conditions, need clarification on a specific section, or wish to raise a complaint, our support team is available 24/7.
You can reach us via the live chat feature within your account, or by email at:
For responsible gaming related queries or self-exclusion requests, please also refer to our Responsible Gaming page which contains additional resources and step-by-step guidance on using our player protection tools.
Now that you have read the Terms and Conditions, you are ready to get started. Create your free 10 Wine account in under two minutes, deposit via JazzCash or Easypaisa, and enjoy Live Casino, Sports Betting, Fish Games and more — all in PKR.